Return policy

Does your new rug or pillow not fit your interior? No worries! Just send us an email – we'll send you a free return label which you can use to send back your order, free of costs and no questions asked. Please make sure to do this within 30 days after you received your order. After we have received back your order in the original condition you will be reimbursed within 5 to 10 working days. 

Contact us:
Call us: +49 1590 6316541
E-Mail: info@navarugs.com
Address: Karl-Marx-Straße 156, 12043 Berlin, Germany

Costumer Service hours:
Monday to Friday: 9:00 - 17:00

Company information:
NavaRugs
USt-IdNr.: DE363931575